Great Yarmouth’s third river crossing project may have been heralded as good news for the city, but a business owner said it made her life a nightmare.
Peter Doidge, who runs a car audio center, explains that since work began two months ago his staff no longer hear phone calls or customers entering, the dust from the site is covering the cars and he has even noticed cracks appearing in its premises.
His company, Peter Doidge Car Audio and Performance Center, on Southtown Road, adjoins the foundations of the Â£ 121million project that will link the A47 at Harfrey Roundabout to the port and business area on the other side of the river.
âYou literally can’t have a simple conversation with clients or clients off the property,â said Mr. Doidge, 65.
âEvery customer who comes asks us how we support them.
“It’s a big pain.
“There must be something made to make it quieter.”
Mr Doidge and his staff were given earmuffs and a mobile door alarm, but he said they were not doing the job.
“It’s pretty hard [wearing ear defenders] because you can’t hear the phone or talk to customers. “
The mobile buzzer, he said, was too large to be carried when working on cars.
For the past two weeks, the stacking machine has moved closer to Mr. Doidge’s garage.
He said: “When the wind blows we breathe this stuff and our cars look like bags of cement that have been thrown on them.”
Mr. Doidge and his staff even had to wash their customers’ cars because of the dust from the columns.
âIt was so embarrassing,â Mr. Doidge said.
Mr. Doidge also fears that his premises will be affected by the work.
âI have widening cracks in the building which is worrying,â he said.
âThe workers managed to cut the telephone line with a shovel.
âIt affected us for a weekend.
“I don’t know if the vibrations cause the gutters to move and crack.
âI’ve never had a problem before, but now I have three buckets under some parts.
âIt certainly affected the business and the staff.
“If the property is still standing by the time the crossing is over, I think it will be good for business.”
Tony Mulholland, project manager for the BAM Farrans joint venture that is building the bridge on behalf of Norfolk County Council, said: âWe are making fantastic progress on the site and pile work has been underway for several months.
“We always try to minimize disruption and inconvenience to the public as much as possible, but on a project of this magnitude some noise issues are inevitable.
“In the river, pile work is expected to be completed by mid-October ahead of schedule. Some piles associated with highway construction will continue beyond this point, but work in the river is by far the most disruptive.
“I would like to thank the public for their continued patience and anyone with questions about the project team can email [email protected] or call us on 0800 083 8160 at any time.”
The noise complaints were discussed at the borough council’s economic development committee meeting on Monday, where labor adviser Colleen Walker congratulated residents for putting up with the disruption.